Shipping policy
Processing Time All orders are carefully processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates We offer several shipping options to meet your needs:
- Standard Shipping (5-7 business days): Calculated at checkout
- Expedited Shipping (2-3 business days): Calculated at checkout
- Express Shipping (1-2 business days): Calculated at checkout
Shipping costs are calculated based on your location and the weight of your order at checkout.
Domestic Shipping (United States) We ship to all 50 states. Delivery times are estimates and begin from the date of shipment, not the order date.
International Shipping We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times vary by destination.
Order Tracking Once your order ships, you will receive a tracking number via email so you can monitor your package's journey to you.
Shipping Address Please ensure your shipping address is accurate and complete. Echelon Luxury Fashion is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us immediately at [your email] so we can resolve the issue promptly.
Questions? For any shipping-related inquiries, please contact our customer service team at [your email].